Vinted Shoppers Voice Anger About Sizing Modifications
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes but did not contact all users about the change.
Social Media Response
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.
Vinted explained the revised method more closely matches other platforms.
The platform has recommended to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Sizing System Updates
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.
Member Experiences
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.
Marketplace Information
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: previously, the platform withdrew an update to its shipping options after backlash from users.
